Terms of service

1. Who we are

Atomivox is a trading name of Storytailors Limited, a company incorporated in Ireland (Company No: 754087), with its registered office at 23 Olcovar, Shankill, Dublin D18 Y322, Ireland. Email: hello@storytailors.com

References to "Atomivox", "we", "us" and "our" mean Storytailors Limited. These terms should be read with our Privacy policy and Cookie policy.

2. Changes to these terms

We may update these terms for legitimate business reasons, including changes to our Services or the law. Updates take effect when published on this page. If we make a material change, we will tell active clients by email. Using the Site or Services after a change means you accept it.

3. Using the Site

The Site is free to use, and we may change, suspend or withdraw any part of it without notice. You must not:

• Use the Site for anything unlawful, fraudulent or harmful;
• Send unsolicited commercial messages through it;
• Introduce viruses or other harmful code;
• Try to gain unauthorised access to the Site, our servers or connected systems;
• Scrape, copy or republish content from the Site without our written permission.

4. Information only

The content on the Site is general information. It is not legal, financial or professional advice, and you should not rely on it to make decisions.

Prices on our pricing page are guide prices, exclude VAT and may change. The fixed price for your project is confirmed in your proposal before work starts.

5. No offer or obligation

Nothing on the Site is an offer to contract. Enquiries, discovery calls and conversations are exploratory and do not create a commercial relationship. We may decline any enquiry at our discretion.

6. Our Services

We provide brand strategy services, including positioning and messaging workshops (CORE Messaging), brand audits, customer interviews (Customer Clarity), AI-native websites and AI Discovery (answer engine optimisation).

Each engagement is set out in a proposal or statement of work. These terms apply to every engagement unless we agree otherwise in writing.

7. Your materials

To deliver our Services, you may share documents, data, brand assets, website access and customer contacts ("Client Materials"). By sharing them, you confirm that:

• You own them or have the rights to share them;
• They do not infringe anyone else's rights or contain anything unlawful;
• Where you nominate customers for interviews, you have a lawful basis to share their contact details with us.

You give us a limited, non-exclusive licence to use Client Materials only to deliver the agreed Services.

8. Results

Our work is designed to help buyers understand you, choose you and find you. It does not guarantee commercial results such as revenue, leads, sales or search rankings.

AI assistants and search engines decide what they show and cite. AI Discovery improves the signals they use, but we cannot guarantee that any of them will name or recommend you.

9. Intellectual property

All rights in the Site and its content, including text, graphics, design and code, belong to Storytailors Limited or its licensors.

When you have paid in full, you own the final deliverables we create for you, including your positioning, messaging, copy and the code we write for your website. Our methods, frameworks and templates, including CORE Messaging, stay ours. You may use them inside your business as part of your deliverables.

Third-party platforms, themes, fonts, plugins and services used in a website (such as Webflow, Framer or a hosting provider) remain under their own licences and terms, and their fees are paid as agreed in your proposal.

We may show your logo and a summary of the work in our portfolio and case studies, unless you ask us not to in writing before the project starts.

You must not use the Atomivox name or logo without our written consent.

10. Confidentiality

Both parties will treat as confidential any non-public information shared during an engagement. We share your materials only with people who need them to deliver the Services, and only under confidentiality obligations.

11. Payment

Payment terms are set out in your proposal or statement of work. Where none are agreed:

• Invoices are payable within 14 days;
• All prices exclude VAT;
• We may pause work while a payment is overdue;
• Ownership of deliverables passes to you only when you have paid in full.

12. Limitation of liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under Irish law. Subject to that:

• We exclude all implied conditions, warranties and representations;
• We are not liable for indirect or consequential loss, including loss of profit, business or opportunity;
• Our total liability for any project is limited to the fees you paid for that project.

The Site is provided "as is" and "as available", and you use it at your own risk.

13. Third-party links and the merch shop

The Site links to other websites, including our merch shop, which is run by Fourthwall under its own terms. We do not control those sites and are not responsible for their content or practices.

14. Viruses and security

We do not guarantee that the Site is free from bugs or viruses. You are responsible for your own device security.

15. Governing law

These terms, your use of the Site and any dispute arising from them are governed by the laws of Ireland, and the Irish courts have exclusive jurisdiction.

16. Severability

If any part of these terms is found unlawful or unenforceable, the rest still applies.

17. Entire agreement

These terms, our Privacy policy and any proposal or statement of work make up the whole agreement between you and Storytailors Limited about the Site and the Services.

18. Contact

Storytailors Limited, trading as Atomivox
23 Olcovar
Shankill, Dublin D18 Y322
Ireland
Company No: 754087
Email: hello@storytailors.com